The Azure Virtual Desktop Web Client works on devices that can't install the desktop app. It runs in any web browser, but we recommend Microsoft Edge or Google Chrome for the best experience. There is no benefit to connect to the HGFX AVD from the web client as that uses heavy graphics which will be unstable on the web client.

Click the web link above and login to the AVD using your LJMU credentials as shown below. Your LJMU username @ ljmu.ac.uk and then your LJMU password.

Example:

ITSATEST@ljmu.ac.uk

After entering your details, you might need to authenticate using the Microsoft Authenticator app on your phone.

Visit our webpage if you are unsure on how to setup or use the Microsoft Authenticator app.

You're now on the LJMU launch screen to choose your AVD. Most students will have the Windows 11 Virtual Desktop. If your course requires high graphics software, then you will also have the HGFX Desktop.

Click the desktop you want and then you can choose your permissions. Tick the options you want AVD to access.

The AVD might prompt you with this screen, If it does, Please click yes!

You can toggle the controls in the top right to hide the AVD connection bar and go full screen. It’s recommended for best experience.

You can still be able to bring back the connection bar by clicking the top of the browser session (also shown below)

Download and install the app using the link above. Install it just for your user profile. 

Once installed, launch the remote desktop app and press ‘subscribe’ 

Now login with your LJMU credentials.

You may be asked for two-factor authentication.

You're now on the LJMU launch screen to choose your AVD. Most students will have the Windows 11 Virtual Desktop. If your course requires high graphics software, then you will also have access to the HGFX Desktop. 

After choosing the AVD desktop you want, click 'Yes' if prompted. 

Then the AVD will launch full screen for you to use.

Download & install the ‘Windows App’ Using the link above or searching ‘Windows’ in the AppStore. 

Once downloaded, launch the app and press the plus in the top right corner of the app and select ‘Add Work or School Account”. Then login with your LJMU Username & Password. 

Your Mac will then take a minute to configure before you arrive on the AVD launch page where you can choose which AVD desktop you want to connect to.

Download & install the ‘Windows App’ using the link above or searching ‘windows app’ in the AppStore.

It is also recommended to have the Microsoft Authenticator app set up on your iPad prior to setting up this app for a smoother experience logging in. Visit our webpage if you are unsure on how to setup or use the Microsoft Authenticator app.

Once downloaded, open the windows app.

Next, press the plus logo next to search and add ‘Work or School Account’.

Now login using your LJMU username as shown in the screenshot below.

Once logged in, your iPad will take a minute to configure.

You will then be taken to the AVD launch page where you can choose your desktop you want to connect to.

To connect to the desktop you want, tap on the coloured icon and press connect. You can also favourite an AVD desktop too. 

Your iPad will then take a minute to connect to your AVD session.

Once connected to your session, you will then be logged into the actual remote desktop.

While you wait for your blue login screen to become a desktop, you can choose your interface options, to change your interface options, press the windows logo on the right hand side.

Once pressed, you will be able to see your open connections, minimise out of the AVD app on the iPad and choose your interface setting which defines how you interact with the AVD with the touchscreen. There are 2 modes, touch and mouse. Touch allows you to interact with the AVD like a normal iPad touchscreen interface. Mouse will turn your iPad screen into a huge trackpad and you move and tap your finger across the screen the same as you would on a traditional laptop mouse. You can change this setting any time you like during your session.

Then tap back on your desktop & you should see the LJMU desktop on your iPad.

There is also a built in touch screen keyboard underneath the floating windows flag however if you have a Bluetooth keyboard (or similar), it is recommended to connect that to your iPad to get the maximum experience out of the AVD.