CPD Operational and Management Delivery

This CPD is designed for professionals seeking to strengthen their ability to manage and deliver housing services effectively. It provides strategic insight into operational planning, risk management, financial oversight, and performance optimisation. The course is ideal for those looking to step into, or progress within, leadership roles in housing management and service delivery.

This 12-week CPD equips housing professionals with the knowledge and tools to deliver effective operations and lead service transformation.

This course aims to:

• Critically assess operational planning and its impact on housing service delivery.

• Develop and apply risk management frameworks to housing organisations.

• Evaluate financial planning models and their influence on business strategy.

• Explore leadership and management approaches in the housing sector.

• Integrate performance management systems into housing operations.

• Analyse the role of digital transformation in housing management.

• Demonstrate problem-solving skills through real-world case studies and projects.

• Develop innovative business planning approaches for sustainable housing management.

This CPD comprises a single 30-credit Level 7 module, delivered on campus over 12 weeks and supported by online resources. It equips participants with advanced knowledge of operational and management delivery, while offering a pathway to the MSc Housing programme.

Qualification requirements

• IELTS

  IELTS score of 6.5 with no component less than 5.5 or equivalent View country specific entry requirements

• Other international requirements

  Please note: All international qualifications are subject to a qualification equivalency check via ECCTIS.

  View country specific entry requirements

  Contact LJMU's International Admissions Team for guidance on visa information. Further information is also available from our international web pages.

• Undergraduate degree

  Applicants will normally be expected to have:

  • A minimum 2:2 honours degree in a related discipline (e.g. Housing, Urban Studies, Architecture, Planning, Sociology, or Construction Management).

  OR

  • A non-cognate degree plus relevant professional experience in the housing or built environment sector.

  OR

  Substantial relevant work experience (typically 3+ years in a housing, planning, or community development role) in lieu of a formal undergraduate qualification. Admission in these cases will be subject to an interview and/or submission of a portfolio or written statement demonstrating suitability for postgraduate study.

   

  Applicants are encouraged to have a clear personal or professional interest in housing, regeneration, or community development.

• RPL

  • Applicants with appropriate level 7 modules or CPD credits from other HEIs may be eligible for advanced standing via LJMU’s RPL procedures, subject to approval.

  • Professional qualifications from bodies such as CIH (Chartered Institute of Housing) or RTPI (Royal Town Planning Institute) may be considered where relevant.

To apply for this programme, you are required to complete an LJMU online application form. You will need to provide details of previous qualifications and a personal statement outlining why you wish to study this programme.

Please apply using the online application form selecting Postgraduate Taught from the Level of Entry drop down.

Two components:

• Operational Case Study (50%)

• Innovation Project Presentation (50%)