Ann is a Senior lecturer at Liverpool Business School working in the area of sustainability, ethics and responsibility. Ann is an active member of PRME UK&I and PRME North West.
She is a CMBE, Fellow of the Higher Education Academy, Associate Member of the Chartered Institute of Marketing, Member of the Tourism Society and Associate Member of the Institute of Environmental Management & Assessment.
Ann is an active researcher with interests in the Sustainable Development Goals, particularly around climate change, health & wellbeing and decent work.
Ann's previous experience includes delivery on modules from Level 4 to Level 8 and supervision of dissertations and theses from Level 6-8.
She has previously developed and delivered on courses from Chester Business School, the University of Surrey, Bournemouth University, Kingston University, and Chartered Institute of Marketing.
Ann has experience of working with non-traditional learners and with international students from Europe, Asia, South America, Middle East, and Africa.
Ann has an extensive travel background with experience gained in industry and supporting organisations, both in the UK and overseas. Her tour operating experience stretches back to Sir Freddie Laker’s Skytrain and the International Leisure Group, through to the Thomas Cook and TUI groups. For Portuguese SME’s she designed and developed excursions programmes employing local staff and facilities. Whilst in London advertising agencies Ann worked on accounts from English Country Cottages to Ladbroke Holidays and Iberia Airlines of Spain to Gibraltar National Tourist Office.
Ann studied her PhD part time and completed in just over three years. Her study sought to investigate the complex and interrelated influences affecting tourists’ decisions to visit destinations, which are disappearing due to climate change. She examined tourist perceptions of climate change and of the impacts of tourism related travel, within the context of values, knowledge, beliefs, and motivations and the relationship that these have with ethics. Projective techniques were specifically selected to yield richer data as respondents often elicit socially desirable responses in ethical research.
Degrees
2014, Leeds Beckett University, United Kingdom, PhD
2007, University of Wales, United Kingdom, MBA
Certifications
2010, Chartered Institute of Marketing, United Kingdom, PG Dip M
2009, University of Greenwich, PG Cert HE
Journal article
Wall T, Ngo N, Foster S, Luong P, Ho T, Hindley A, Stokes P. 2024. The spatialization of decent Work and the role of employability empowerment for minority ethnic young people in emerging economies PLoS One, DOI Author Url Publisher Url Public Url
Wall T, Ngo NTH, Luong PM, Ho TTH, Hindley A. 2024. ‘Decent Work’ as a higher education policy myopia: an ecosystem framework for policy-making Studies in Higher Education, DOI Publisher Url Public Url
Hindley A. 2022. Understanding the Gap between University Ambitions to Teach and Deliver Climate Change Education Sustainability, 14 DOI Author Url Publisher Url Public Url
Filho WL, Wall T, Salvia AL, Frankenberger F, Hindley A, Mifsud M, Brandli L, Will M. 2021. Trends in scientific publishing on sustainability in higher education Journal of Cleaner Production, 296 DOI Author Url Publisher Url Public Url
Leal Filho W, Doni F, Vargas VR, Wall T, Hindley A, Rayman-Bacchus L, Emblen-Perry K, Boddy J, Avila LV. 2019. The integration of social responsibility and sustainability in practice: Exploring attitudes and practices in Higher Education Institutions Journal of cleaner production, 220 :152-166 DOI Author Url Publisher Url Public Url
Wall T, Hindley A, Hunt T, Peach J, Preston M, Hartley C, Fairbank A. 2017. Work-based learning as a catalyst for sustainability: a review and prospects Higher Education, Skills and Work-Based Learning, 7 :211-224 DOI Publisher Url Public Url
Font X, Hindley A. 2016. Understanding tourists’ reactance to the threat of a loss of freedom to travel due to climate change: A new alternative approach to encouraging nuanced behavioural change Journal of Sustainable Tourism, 25 :26-42 DOI Publisher Url Public Url
Hindley A, Font X. 2015. Values and motivations in tourist perceptions of last-chance tourism Tourism and Hospitality Research, 18 :3-14 DOI Publisher Url Public Url
Hindley A, Font X. 2014. Ethics and influences in tourist perceptions of climate change Current Issues in Tourism, 20 :1684-1700 DOI Publisher Url Public Url
Chapters
Skritsovali K, Hindley A, Neary K. 2024. Using Fashion and Experiential Learning as a Medium to Engage Business Students with Sustainability The Contribution of Universities Towards Education for Sustainable Development Springer. London 9783031498527 Publisher Url
Wall T, Shore A, Hindley A, Brown J, Skritsovali K, Stevens M. 2024. Social Value Impact in Business Education: Beyond Ethos, Towards Principles, Methods, and Technical Practice World Sustainability Series Part F2523 :2-14 DOI Publisher Url
Hindley A, Skritsovali K, Neary K. 2024. Using Fashion as a Medium to Engage Business Students with Sustainability World Sustainability Series Part F2517 :453-469 DOI Publisher Url
Hindley A. 2024. Meeting Stakeholder Needs Through Authentic Assessment of Carbon Literacy and Digital Skills World Sustainability Series Part F2523 :177-194 DOI Publisher Url
Hindley A, Wilson J. 2022. How many of us had pandemic in our risk register? A snapshot of experiences of community buildings during the first lockdown of 2020 COVID-19 and the Voluntary and Community Sector in the UK: Responses, Impacts and Adaptation :225-236
Wall T, Hindley A. 2018. Work integrated learning for sustainability education Encyclopedia of Sustainability in Higher Education :1-7 Springer International Publishing 9783319639512 DOI Publisher Url
Wall T, Clough D, Österlind E, Hindley A. 2018. Conjuring a ‘spirit’for sustainability: A review of the socio-materialist effects of provocative pedagogies Sustainability and the Humanities :313-327 Springer 9783319953359 DOI Publisher Url
Hindley A, Font X. 2018. The use of projective techniques to circumvent socially desirable responses or reveal the subconscious Handbook of Research Methods for Tourism and Hospitality Management :202-211 Edward Elgar Publishing 9781785366277 DOI Publisher Url Public Url
Hindley A, Wall T. 2017. A unifying, boundary-crossing approach to developing climate literacy Implementing Sustainability in the Curriculum of Universities :263-278 Springer 9783319702803 DOI Publisher Url
Hindley A, Font X. Ethical issues of consumer behaviour The Routledge handbook of consumer behaviour in hospitality and tourism :78-85 Routledge DOI Publisher Url
Ann H, Tony W. Markets, festivals and shows: Sustainable approaches to gastronomic tourism through collaboration The Routledge Handbook of Gastronomic Tourism :279-288 Routledge 9780367768119 DOI Publisher Url
Schneider A, Loibl W, Hindley A. Pictures, colors and emotions: Shaping the UK’s e-tourism experience The Routledge Handbook of Tourism Experience Management and Marketing :418-427 Routledge
Hindley A, Marmion M. Tourism and Health, Risks, and Challenges Good Health and Well-Being Springer
Marmion M, Hindley A. Tourism and health: understanding the relationship Good Health and Well-Being :738-746 Springer DOI Publisher Url
Conference publication
Skritsovali K, Hindley A, Drummond M. 2023. Integrating Education for Sustainable Development and Systemic Thinking into Responsible Management through Gamification BAM 2023 Conference
Skritsovali K, Hindley A. 2023. Leading transformational change for sustainability in university business schools PRME UK and Ireland Conference 2023
Rowe L, Wall T, Cregan K, Evans V, Hindley A. Pedagogies for resilience in business schools: exploring strategies and tactics
Wall T, Evans V, Hindley A. Playful ambiguity for adaptive capacity
Wall T, Hindley A, Mburayi L, Cregan K, Evans V. Integrating sustainability in business schools: The possibility of harmonic response across heterogenic landscapes?
Cregan K, Wall T, Evans V, Marshall J, Hindley A. Organisational resilience of business schools: exploring the possibilities of adaptation
Wall T, Hindley A, Foster S, Cronshaw S, Jariwala J. Co-creating ‘Decent Work’ Through Appreciative Inquiry Methodologies and Tools Academy of Management Teaching & Learning Conference Author Url
Wall T, Hindley A, Foster S, Cronshaw S, Jariwala J. Reimagining decent work through engaged scholarship: dynamics and boundaries of inclusive relationality BAM Conference Proceedings, British Academy of Management 2022 Author Url Public Url
Report
Wall T, Sachikonye C, Carline L, Shore A, Stevens M, Brown J, Skritsovali K, Hindley A, Parasram I, Tyreman S, Westcott C, Harvey R, Carpenter B. 2023. Social Value at Universities: Policy and Practice Guidance Social Value at Universities: Policy and Practice Guidance Publisher Url Public Url
Skritsovali K, Hindley A, Collins H, Wall T, Dinning T, Jolliffe P. 2022. PRME Sharing Information on Progress Report PRME Sharing Information on Progress Report Publisher Url
Wall T, Hindley A, Foster S, Luong MP, Ho THT, Ngo N. 2022. Graduate outcomes and a spatial approach to Decent Work Publisher Url Public Url
Wall T, Hindley A, Luong MP, Ngo N, Ho THT. 2022. Inclusive policy-working with minority ethnic young people for Decent Work Publisher Url Public Url
Wall T, Hindley A, Ho THT, Ngo N, Luong MP. 2022. Policy levers for empowering Decent Work Publisher Url Public Url
Wall T, Hindley A, Ngo N, Ho THT, Luong MP. 2022. Policy interventions for minority ethnic young people and Decent Work Publisher Url Public Url
Editorial/letter to the editor
Wall T, Hindley A. 2018. Work-based and vocational education as catalysts for sustainable development? Higher Education, Skills and Work-Based Learning, 8 :226-232 DOI Publisher Url
Conference presentation:
”Nurturing skills and competencies for responsible future business managers", BAM Towards Disruptive Sustainability: New Business Opportunities and Challenges, University of Sussex, Oral. 2023
An analytical retrospective of international rail travel - Chester to Hamburg and back, Tourism, Travel, Culture and Heritage Conference 2023, Liverpool, Oral Presentation. 2023
LEADING TRANSFORMATIONAL CHANGE FOR SUSTAINABILITY IN UNIVERSITY BUSINESS SCHOOLS, PRME UK&I Conference 2023, Birmingham, Oral presentation. 2023
Enhancing graduate employment prospects by embedding sustainability and digital skills into the curriculum., Students at the Heart Conference 2023, LJMU, Liverpool, Merseyside, UK, Oral presentation. 2023
Understanding the Gap between University Ambitions to Teach and Deliver Climate Change Education, People, Politics, and the Planet in Crisis 2023 workshop, Liverpool, Merseyside, UK, Oral presentation. 2023
Business Clinics as the intersection of student and business impact: developing an evidence-based agenda, CABS Learning, Teaching & Student Experience Conference, ICC, Newport, Wales, UK, Roundtable. 2023
Incorporating sustainability skills into business teaching through experiential learning., CABS Learning, Teaching & Student Experience Conference, ICC, Newport, Wales, UK, Digital presentation. 2023
Incorporating sustainability skills into business teaching through experiential learning, European Symposium on Sustainability in Business Education, Research and Practices, Liverpool, Merseyside, UK, Oral presentation. 2023
Art for climate change in, around, and through institutional spaces: possibilities and modalities, Climate change: the contribution of UK universities to addressing climate change from a sustainability perspective’, UK-CSR, MMU, Manchester, oral. 2022
Meeting stakeholder needs through authentic assessment of Carbon Literacy and digital skills., 'Climate change: the contribution of UK universities to addressing climate change from a sustainability perspective’, UK-CSR, MMU, Manchester, Oral presentation. 2022
Reimagining decent work through engaged scholarship: dynamics and boundaries of inclusive relationality, BAM Annual Conference 2022, hybrid/Manchester, Workshop. 2022
Co-creating ‘Decent Work’ Through Appreciative Inquiry Methodologies and Tools, Academy of Management 2022, Hybrid (online/Seattle), Workshop. 2022
“Evolution not revolution” – ‘The fifth dimension: understanding the gap between university ambitions to teach and deliver climate change education’, 8th UK & Ireland Chapter PRME Conference, University of Hull, Oral presentation. 2022
Showcasing a legacy of student engagement with UNSDGs and climate action; a case study from International Tourism Management students, 7th UK & Ireland Chapter PRME Conference, University of Lincoln, Oral presentation. 2021
The end is just the beginning, Teaching and Learning Conference, University of Chester, Oral presentation. 2021
We the people – How communications are influencing bottom-up climate change action, UCAES Funded Workshop, The role of Europe in Global Challenges: Climate Change and Sustainable Development, University of Chester, Oral presentation. 2020
A unifying, boundary-crossing approach to developing climate literacy, Symposium on Implementing Sustainability in the Curriculum Of Universitie: Teaching Approaches, Methods, Examples and Case Studies, Manchester Metropolitan University, Oral presentation. 2017
Exploring the benefits of tourism experiences for seniors, ‘Inspiring Impact’ Research Conference, University of Chester, Oral presentation. 2016
The connected and collective in and for student resilience - Embedding sustainable thinking into the student experience through Work Based Learning, Teaching & Learning Conference, University of Chester, Oral presentation. 2016
Conscience consumption and destination extinction: A changing climate for tourism?, BAM Marketing and Retail SIG Event Sustainability and Ethical Consumption, University of Surrey, Oral presentation. 2016
Values, Knowledge, Beliefs, Motivations and Ethics in Tourist Perceptions of Climate Change, Responsible Tourism Destinations 7, Barcelona, Oral presentation. 2014
Working title: “Doomsday tourism: is it all doom and gloom?”, Tourism, Marketing and Management Doctoral Symposium, University of Exeter, Oral presentation. 2012
Other Professional Activity:
HORIZON-MISS-2023-CIT-01-01 Research Grant Project Team Member (unsuccessful). Application for a EUR25mn project and team lead for Work Package 5 worth EUR500k. The main objective of the project UrbanZeroMOB is to co-design (with local authorities, citizens and stakeholders), test and implement (by means of pilots) mobility solutions that respond to people’s and cities’ needs, so as to achieve climate neutrality by 2030.. 2023
Erasmus visit to HAW Hamburg to learn from peers and setting related to sustainability, green office and research.. 2023
External committees:
Steering Committee, Principles for Responsible Management Education (PRME) UK & Ireland, Member, https://www.unprme.org.uk/chapter-governance-steering-committ. 2023
Research Grants Awarded:
Liverpool Business School, BAM3 Increasing student awareness of sustainability in business and community through a field trip to the Polytechnic University of Valencia; surrounding areas and businesses., Konstantina Skritsovali, Grant value (£): £7500, Duration of research project: 5-day trip + 2-month organisation. 2023
Liverpool Business School Teaching & Learning, BAM1 Gamification in the Curriculum. The test and trial of online and offline sustainability games., Konstantina Skritsovali, Grant value (£): £7500, Duration of research project: 9-months. 2022
Liverpool Business School Teaching and Learning, BAM4 Increasing awareness of PRME and the SDGs with Business School staff and students through an events programme., Konstantina Skritsovali, Grant value (£): £7500, Duration of research project: 9-months. 2022
Liverpool Business School, BAM2 Carbon Literacy Training - test/trial, online/offline and staff/peer-to-peer versions for Liverpool Business School, Konstantina Skritsovali, Grant value (£): £7500, Duration of research project: 9-months. 2022
Membership of professional bodies:
Certified Management and Business Educator, Chartered Association of Business Schools. 2022
Associate Chartered Institute of Marketing (ACIM), Chartered Institute of Marketing.
Associate of the Institute of Environmental Management and Assessment (AIEMA), Institute of Environmental Management and Assessment (IEMA).
Member of Tourism Society (MTS), Tourism Society.
Award:
The Environment and Climate Change Impact Award, Global Centre for Work Applied Learning (GCWAL). 2017
International Impact Prize, Global Centre for Work Applied Learning (GCWAL). 2016
Teaching qualification:
PGCertHE. 2009
Fellowships:
FHEA, Higher Education Academy.
Editorial boards:
International Journal of Sustainability in Higher Education, Editorial team and peer reviewer.